You are here: Home  »  Archive  »  2015  »  February 2015  »  Special Reports  » 


Special Reports » 

The Stars Come Out

Published: 02/02/2015 - Filed under: Home » Archive » 2015 » February 2015 » Special Reports »

  • Print
  • Send

Frequent business travelers appreciate all that goes into being the best.  They’re constantly on the lookout for the attributes of connection, comfort, value and quality in the travel service providers they choose, those who stand out as better than all the others in their class.  That’s the meaning behind the Best in Business Travel Awards – you, our readers, can recognize the best in the business because you’ve seen it first-hand.

So it was that on Jan. 8, industry leaders from across the spectrum of business travel gathered at the glamorous Loews Hollywood Hotel to honor the winners of Business Traveler’s 2014 Best in Business Travel Awards.

The energy that has been the hallmark of the business travel industry during the past year was evident – in the conversations, first-time meetings and reunions, which began during the cocktail reception that kicked off the event and lasted throughout the evening’s festivities.  The spacious ballroom of the chic Loews Hollywood Hotel was the perfect venue to host the event.  

More than just a place to stay on Highland Avenue, the 20-story Loews is quintessential Hollywood, located as it is near landmarks such as the Walk of Fame, the Hollywood Bowl and the Sunset Strip. Recently refinished, everything about the hotel from lobby to its 632 guestrooms and suites bears an unmistakable LA vibe.

On with the Show

The evening began with a formal welcome by Jerry Allison, group publisher of Business Traveler, who presented an overview of the magazine’s growth in the past year and developments in our worldwide network of publications.  Jerry was followed by John Hackett, vice president sales - transient for Loews Hotels and Resorts, who added his welcome from the luxury hotel chain and its Hollywood property. 

Later in the evening, Jerry returned to the microphone to present Pencils for Kids, the international charity that brings thousands of impoverished children around the world the supplies they need for the opportunity of a lifetime – the opportunity for an education. Again in 2015, Business Traveler is holding an online auction to raise support for Pencils for Kids.

Smooth service and delicious food were the next order of business, accompanied by an assortment of wines and plenty of dinner table conversation.  As the courses came and went, Dan Booth, editorial director of Business Traveler, began the presentation of the awards.

The first attribute of the Best in Business Travel, connection, was represented by newcomers like the Best Mobile Travel App, Uber, and established names who are reinventing themselves, such as the winner of the Best Airport in North America, Los Angeles International. Readers also made the connection with other top global airport choices, plus rental cars and business class service to regions.

Comfort was a characteristic best expressed by the winners in the lodging categories, including Best Business Hotel Chains by regions, and the best individual properties for business travel in North America and in the world.  In the ever-diversifying hospitality industry, other award categories included Best Extended Stay, Best Boutique and Best Luxury Hotel Chain.   

Business Traveler readers voted Four Seasons Hotels & Resorts the Hotel Chain with the Best Overall Customer Service, and the award for the Best Business Hotel Chain in the World went to Hilton Hotels and Resorts.

Up in the Air

The value proposition for aviation has never been more clear. However as any frequent traveler will tell you, air travel these days can quickly start to feel like a commodity. What sets the experience apart, what lends value to air travel are the relationships that develop along the way.

That’s why the Best in Business Travel Awards honors airlines for every aspect of the customer experience from advertising and customer support to in-flight entertainment and cuisine. By region, by aircraft type and by service class, the winners demonstrate the value they bring to business travel every day. 

The fourth attribute of the Best in Business Travel is quality. When it comes to air travel, quality shines through in every aspect of every trip, from service to schedules, from booking to baggage claim.   

Quality in air travel was recognized in the awards for the best airline alliance, the best in-flight experience and the Best Airline Alliance, the Best In-Flight Experience and the Best Service in the World By Class. 

With suspense building, then came the coveted honors for the Best Airline in the World for International Travel, Qatar Airways, and the readers’ choice for Best Overall Airline in the World, Singapore Airlines.

Business Travelers of the Year

In the industry, there’s a great deal of talk about business travelers – how they view their lives on the road, what they expect from their efforts – and yours – and their search for connection, comfort, value and quality. But it’s all been in the abstract. This year Business Traveler decided to bring this idea to life by creating a new award – the Business Traveler of the Year – to recognize two individuals who exemplify the best of all business travelers.

For the final two awards, we recognized the Business Travelers of the Year for 2014: Heather Wilson, a corporate event marketing manager for Kyocera Communications Inc., who travels 175-plus days a year; and Andy Abramson, founder and CEO of Comunicano Inc., a communications, public relations and marketing strategy consultancy, who puts in 190-plus days of round-the-world travel each year.

At the conclusion of the evening, amid much applause, the audience drank a toast to these and all the millions of business travelers they represent who criss-cross the globe every day to achieve their missions.  

 

 

Read more about...

Bookmark with:

ADD A COMMENT » 

Login details

To add a comment, please enter your email address and password.

Keep me signed in until I sign out

New users

If you are not already registered with us, please enter your email address and chosen password above, and also complete the details below. Your screen name will be displayed on our website.

Your message





TOP SECTIONS »

Best of All

Best of All

Business Traveler readers celebrate the 30th anniversary of the Best in Business Travel Awards
Read more »

World Wise

World Wise

Cultural awareness and effective communications for doing business around the world »
Read more »

Presents of mind

Presents of mind

Spotting just the right gift can be a daunting task, so we’ve put a little thought into it for you
Read more »