AzmaIssadeen - 09/08/2011 14:10 GMT
Dear Fly Dubai,
I was flying your aircraft on the 5th of August from Colombo to Dubai..flight FZ556, and it was the best experience i've had on any plane : )
Thankyou so much for having such a fantastic crew. I was alone with my 1 year old baby boy who was rather ill that day and was acting like a nightmare. Your crew, especially an Arab lady named Lena, and a lovely Spanish Stewardess ushered me into the spacious front row with all 3 seats to myself and baby, seeing that the flight was only half full, and they attended to him like he was a Prince!
They allowed him to wander around without disturbing the other passengers, and made sure he wasn't fussing as much as he could have despite him being so sick, and even got him a pamper from someone after his tummy troubles got out of hand! And finally my baby and i ended up on the floor of your aircraft, because he was in really bad shape, and the Spanish stewardess sat down with us and stroked him to sleep while chatting to me. (By this time all the passengers were well asleep and we were the only ones up in the dark).
We only managed to rest and catch a few winks finally, because your crew made sure the toilets were cleaned well enough to use continously, and because they amused my baby until he forgot his troubles and was settled enough in your aircraft to fall asleep : D Thankyou so much FZ556's crew. You were simply fantastic and so hardworking. And the cherry on our cake..well, when we landed, Lena helped us out and carried my baby's 5 kilo bag all the way to the waiting bus, found me a seat and sat me down there. What a treat! and i've told all of my hundreds of friends and family what a lovely experience i had despite my child's nightmarish behaviour, which was looked upon with alot of sympathy and understanding by your crew.
We're frequent flyers, my baby and i, and i've never experienced this kind of trouble with him before, but if not for FlyDubai's simply AMAZING crew..well, i would have never flown again for a good, long while : o Thankyou guys for turning my nightmare into a dream : D What a personalized and really wonderful encounter i've had with so many genuine people : )
Your patience and kindness will never be forgotten,and i'd recommend this crew to anybody!
With lots of love from two Very grateful people,
Azma and Baby Iyaad : )
