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Automated Passport Control kiosks coming to Atlanta to expedite flights from Canada

Published: 13/03/2014 - Filed under: Home » News »

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Vancouver Airport Authority (YVR) today announced the sale of 74 Automated Passport Control (APC) BorderXpress kiosks to the world's busiest airport - Hartsfield-Jackson Atlanta International Airport (ATL). This innovative kiosk technology will greatly expedite the customs entry process for eligible passengers at ATL.

BorderXpress APC kiosks typically reduce the U.S. Customs and Border Protection (CBP) inspection process by 89 percent, while cutting passenger wait times in half and  lowering airport operating costs. Additionally, as the only turnkey, fully-hosted solution available, BorderXpress kiosks can be installed and maintained easily.

"We're proud to partner with the world's busiest airport to improve the passenger experience - on a grand scale," said Craig Richmond, President & CEO of YVR. "With international travel on the rise, ATL will use BorderXpress kiosks to move passengers more quickly to meet their increasing demands."

Instead of filling out a declaration card and waiting to take their travel documents to a CBP officer, passengers who are eligible and choose to use APC can proceed directly to a self-service kiosk in the U.S. CBP inspection facility. Passengers follow the on-screen instructions to scan their U.S. or Canadian passport, answer the customs declaration questions using the touch screen, receive a receipt confirming their information and then proceed to the CBP officer to finalize processing. This service is available without pre-registration or any fees to the passenger.

ATL is the latest airport to expand the implementation of the BorderXpress kiosks, which are currently in use at international airports in Vancouver (YVR), Montreal (YUL), Chicago (ORD), Chicago (MDW), Seattle-Tacoma (SEA), and New York's JFK - Terminals 1 and 4.

The kiosk technology, BorderXpress, is a product of Vancouver Airport Authority. YVR has long been at the forefront of technologies that help speed up, streamline and simplify the passenger travel experience.

By Elizabeth Atkinson

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