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FlightStats' 6th annual awards honors airlines for on-time performance

Published: 28/01/2015 - Filed under: Home » News »

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Yes there are situations, many situations that are out of the control of the airlines for delivering the customer promise of getting you there on time.  Some would agree there are as many within the control of the airline however, Flightstats, a data, technology and solutions provider for the travel industry captures data day after day measuring how airlines are fulfilling this promise.

FlightStats is in a unique position to provide this service given its leadership role in collecting and distributing real-time and historic flight information to the global travel community.  In North America alone, it captures data from the top 10 airlines, who in 2014 operated more than 9 million flights.  To qualify as on-time, each flight must be completed within 15 minutes of its scheduled arrival.

The awards are given to those carriers in eight (8) different categories and recognize the “Best of the Best” Airlines that demonstrate consistently high performance and deliver on their promise to get passengers to their destinations in a timely manner.  Airlines honored fall into the following categories:

  1. Major Global
  2. Major Alliances
  3. North America
  4. Europe
  5. Asia – Pacific
  6. Middle East – Africa
  7. Latin America
  8. Low-Cost Carrier

The winners in each of the respected categories, announced by FlightStats are:

Major International Global Airlines:
Air Berlin, ANA, Iberia, Japan Airlines, KLM, LAN Airlines, Lufthansa, SAS, Saudia, Singapore Airlines 

The winner is KLM


Major Alliances:
oneworld, Sky Team, Star Alliance

The winner is oneworld


North America Major Airlines:
Air Canada, Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, JetBlue Airways, Southwest Airlines, US Airways, Virgin America, WestJet 

The winner is Alaska Airlines

Europe Major Airlines:
Aegean Airlines, Aer Lingus, Air Berlin, easyjet, Finnair, Iberia, KLM, Lufthansa, Norwegian Air Shuttle, SAS 

The winner is Finnair

Asia-Pacific Major Airlines:

Air New Zealand, ANA, IndiGo, Japan Airlines, Jet Airways, Jetstar, Korea Air, Qantas, Singapore Airlines, Virgin Australia International 

The winner is Japan Airlines


Middle East and Africa Major Airlines:   
EgyptAir, Emirates, Ethiopian Airlines, Flydubai, Kenya Airways, Pegasus, Qatar Airways, Royal Jordanian, Saudia, Turkish Airlines

The winner is Saudia 

Latin America Major Airlines:
Aerolineas Argentinas, Aeromexico, Avianca, Copa Airlines, Gol, LAN Airlines, TAM Linhas Aereas

The winner is Copa Airlines 

Low-Cost Airlines:
AirAsia, Air Baltic, easyjet, Iberia Express, IndiGo, Jetstar Airways, NIKI, Norwegian Air Shuttle, Thai AirAsia, Virgin America

The winner is Iberia Express

For a full interactive edition of the report, visit Flightstats’ 6th Annual Airline On-Time Performance Service Awards.

By Ross Atkinson

Note:  For an airline to be considered within an awards category certain requirements must be met. These requirements include the total annual scheduled passenger flights, the geographical nature of their route network and the degree to which FlightStats is able to acquire flight status data. For all of the categories, the flight status coverage requirement is 90% of the airlines scheduled flights, unless otherwise noted in their report


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