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JetBlue Adds ‘Points Pooling’ Program

Published: 08/11/2018 - Filed under: Home » News »

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JetBlue has offered TrueBlue members the ability to pool their points but the program is updated to offer more flexibility based on user feedback.  

JetBlue Adds ‘Points Pooling’ Program

“We broke ground with our original family pooling option and we’re continuing to innovate with the new, more flexible version,” said Marty St George, executive vice president commercial and planning, JetBlue. “Customers determine the pool that works best for them, helping points rack up even faster with a program that’s even easier to manage.”

 The program details are listed below:  















“Points Pooling” (New Program)





“Family Pooling” (Previous Program)

Pool Size



Your “pool” can be made up of two to seven members of all ages*, family or not!




A “family” was limited to two adults (age 21+) and up to five children (under age 21).




Instead of contributing a set percentage of points, members contribute 100 percent of their points to the “pool.”




Members had to select a percentage of points to contribute to the “pool.”




Members can redeem or leave the “pool” with their unused points, whenever they choose.




All points were transferred to “Head of Household’s” account to manage.

Redemption Access



The “Head of Household” is now the “Pool Leader.” The “Pool Leader” must be at least 21 years of age.



Only the designated “Head of Household” could redeem points




The “Pool Leader” can designate other “Pool” members to redeem points and book reward travel.








“Our TrueBlue members are our most loyal customers. We’re excited to introduce a streamlined experience based on their feedback,” said St George. “The new platform better fits into our customers’ lifestyle whether they’re on a computer or on the go.”

The full details of the program are available on their website at available at

by Elizabeth Atkinson 

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