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Tour of the United Polaris lounge at Chicago O'Hare

Published: 24/07/2017 - Filed under: Home » News » Home » Tried & Tested »

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Tour of the United Polaris lounge at Chicago O'Hare

United is in the process of rebranding its international Business Class and First Class into a single product, called Polaris. More than a cabin redesign, the new service is designed as a lounge-to-gate experience, including luxurious Polaris lounges. I had a chance to experience the new service on flights from Chicago to Edinburgh, and then again on the return flight. Here's a tour of United's first Polaris lounge, now open in Chicago O'Hare near Gate C18.

The first United Polaris lounge is now open at ORD and eight additional lounges will open over the next few years at Houston Intercontinental, Los Angeles International, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita.

The United Polaris lounge  at ORD is the first of a series of Polaris lounges to open in airports around the world

The United Polaris lounge  at ORD is the first of a series of Polaris lounges to open in airports around the world (Photo by Freddy Sherman)

As far as access goes, only customers traveling in United Polaris business class or United Polaris first class on long-haul international flights, as well as customers traveling in international first or business class cabins on Star Alliance partner airlines, will have access to the United Polaris lounge.

The food selection was impressive, including this salmon tartine with kimchi cream cheese

The food selection was impressive, including this salmon tartine with kimchi cream cheese (Photo by Freddy Sherman)

By Freddy Sherman

Freddy is a regular contributor to Business Traveler across all print, digital, web and social channels.  To follow Freddy directly, you can find more of his content at luxuryfred.com and here:

     YouTube - Freddy Sherman channel
     Twitter - @luxuryfred
     Instagram - @luxuryfred
     Facebook - Luxury Fred


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