Ahead of the predicted boost in business travel demand Toronto-based Corporate Traveller, which caters exclusively to start-ups and mid-market businesses, has unveiled Melon – its new proprietary travel management platform for U.S. and Canadian travelers. Melon’s intuitive design and simple navigation belies a host of innovative features developed in response to the evolving expectations of an increasingly travel hungry, tech-savvy and budget conscious workforce.
An accessible, on-the-go travel management solution in business critical to its customers. The new omni-channel platform has been designed to switch between mobile and desktop without losing functionality.
With Melon, admins are also able to control travel options, by setting personalized algorithms and even individual spend levels. Armed with this information, the platform’s AI technology does the legwork and removes the frustration typically associated when searching via multiple sites, serving up a variety of choices based on learned behaviors to align with company travel policies and program goals, while taking traveler preferences and loyalty affiliations into consideration. A breakdown of spend, alongside dashboard analysis of important KPI metrics in real-time, also helps customers extract key data needed to inform decision making and accurately manage finances.
As barriers to international movement lift and companies resume travel programs, duty of care has been identified as a priority. Corporate Traveller addresses this in multiple ways with Melon: from displaying the latest guidance before booking to proactively sharing live updates. Program admins can also track employees’ whereabouts in real-time, while Melon’s robust health and safety capabilities provides prompt alerts on risk-related events impacting travel such as country entry requirements, latest government and supplier COVID restrictions, adverse weather, crime and more. These features are underpinned by access to dedicated travel consultants 24/7.
“In this ever-evolving travel environment, it is difficult to keep track of the latest developments across the world. Melon ensures our customers are informed and aware at every step of their booking journey. And while on the go, help is always an instant away whether via Melon’s AI mobile chat function or the expert assistance of our agent support team,” added Chris Lynes, Senior Vice President for Corporate Traveller.