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Delta Opens New Concourse at LaGuardia in $8B Airport Rebuild

Delta Air Lines is digging into the New York market with a solid presence at LaGuardia


by Business Traveler

October 30, 2019

Delta unveiled its first new concourse at the LaGuardia (LGA) this week, a feat that only a decade ago seemed impossible.  The new 105,000-square-foot showpiece, which opens officially on November 4,  signals the airline’s commitment to its foothold in New York.

Delta’s Terminal C marks a major milestone in the $8 billion transformation of the airport. The opening of the first new concourse and seven gates at Delta’s new terminal, on the far eastern side of the airport, was celebrated at an event attended by New York Gov. Andrew Cuomo, Queens Borough President Melinda Katz, and representatives of the Port Authority of New York and New Jersey.

Customers find an open and airy entrance with an innovative backlit 3D Delta supergraphic and floor-to-ceiling views of Citi Field, home of the New York Mets, and Flushing Bay. The opening is the latest milestone in the complete rebuild of LaGuardia, a project featuring the incorporation of modern customer amenities, state-of-the-art architecture, more spacious gate areas and a connected terminal system.

Delta’s concourse brings dining from hospitality group OTG inspired by local favorites including H&H Bagels, Rossi Pizzeria (from Chef Mark Iacono of Lucali), Flatiron Tavern & Provisions (from chefs Jess Shadbolt and Clare de Boer of King), Birch Coffee, and Juice Press. The new gate areas provide more seating and ample outlets for charging devices, and respite spaces for passengers to rest.

When complete, the new terminal will feature 37 gates across four concourses connected by a centralized and streamlined check-in lobby, security checkpoint, and baggage claim; dual taxiways that will help reduce hold outs and taxi times; a new, larger Delta Sky Club with a Sky Deck; larger gate areas and more concessions space; and more efficient airport roadways.

At the new concourse, Delta has incorporated digital wayfinding signs to provide customers guidance and added hearing loop technology.

Delta at LGA

Delta operates more than 275 peak-day departures from its LGA hub and began construction on the $4 billion replacement of Terminals C and D in 2017, building on the airline’s extensive investment in New York airports over the past decade.

“Two years ago, we set out to build a state-of-the-art facility at LaGuardia Airport and we are already looking ahead to many more milestones to come,” said Delta CEO Ed Bastian.