Hyatt is offering complimentary COVID-19 tests at participating resorts in Latin America and the Caribbean for guests travelling to the US. The new service comes in response to the Centers for Disease Control and Prevention recently enacted testing requirements for entry into the US.
As of Jan. 26, passengers entering the US by air now have to present a negative test result before they are allowed to board their flight, according to the CDC rules.
Hyatt is making free on-site testing available at 19 participating resorts in Mexico, Costa Rica, the Caribbean and South America through May 31 for two registered guests per room per stay. Minimum length of stay requirements vary by property.
The type of test available (rapid antigen or RT-PCR) is also determined by the property, and the offer is not valid for guests traveling to any destination other than the US.
Hyatt has also announced that its hotels and resorts across Mexico, Central America, the Caribbean and South America are also extending a Travel Delay Rate to guests who cannot complete their travel due to a delay in testing or a positive test result prior to their return flight.
The rate represents a 50 percent savings on standard rates (except for stays at Hyatt Ziva and Hyatt Zilara properties) and up to a 30 percent discount on food and beverage (excluding alcohol). The rate is valid for stays up to 14 nights, and no minimum length of stay is required.
“Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and convenience when staying at or considering travel to Hyatt properties in Latin America,” said Mark Vondrasek, chief commercial officer at Hyatt.
Vondrasek added that the hotel group is looking forward to “expanding testing options to more Hyatt guests and hotels across the Americas and globally in the near future.”