IHG’s luxury hotel, resort and spa brand Six Senses has announced a partnership with specialty shipping provider Luggage Free to transport guests’ baggage from home to one of its resorts or hotels.
Guests can send their luggage ahead of time to any Six Senses properties worldwide, with a no-contact pickup at the guests’ preferred time of day and location. The door-to-door service can include valuable items such as golf clubs, skis and snowboards, and comes with complimentary insurance, real-time tracking and an on-time delivery guarantee.
Luggage Free will also complete any required customs paperwork for the guest.
According to Six Senses, the online booking platform provides guests with a quote “within seconds,” and processing the order can happen as quickly. The booking platform can be found under the ‘Destination/How to get there’ tab on the resorts’ pages.
Alternatively, guests can also make reservations over the phone with a personal travel concierge or at any of the brand’s destinations. The company recommends that guests should choose a delivery date one to two business days prior to arrival at the destination.
“Partnering with Luggage Free will allow our guests to begin their holiday before even arriving at their Six Senses destination,” said Bryan Gabriel, chief commercial officer of Six Senses Hotels Resorts Spas. “And because our focus is largely on wellness and hospitality, Luggage Free is just another way our guests can streamline the journey to their destination.”
Six Senses Hotels Resorts and Spas manages 17 hotels and resorts and 26 spas in 20 countries. It was acquired by IHG Hotels and Resorts in 2019.
Earlier this year, Luggage Free also launched a partnership with Aman, the luxury hotels and resorts group headquartered in Switzerland.