During these days of winter when flights are delayed as snow piles up on the runways, a new survey shows the best and worst airports to find yourself in when that flight cancellation alert starts blinking.

In an effort to help empower passengers to make more informed decisions when booking flights, InsureMyTrip worked with statistics from the The U.S. Department of Transportation's (DOT) Bureau of Transportation Statistics (BTS) to reveal which of the country's busiest airports are more prone to flight cancellations and what passengers should know about airline cancellation policies.

BTS tracks the on-time performance of domestic flights operated by large air carriers. Rankings were based on the flight cancellation rate per airport. Airports on the list also reported 19,000 or more scheduled flights for 2019.

• Surprising, not Chicago O’Hare, but Chicago Midway International reported the highest cancellation rates in the country, bad storms and the groundings of 737 Max jets likely contributed to the spike. Airports in Honolulu and Kahului, HI reported the lowest number of airline cancellation events.

• Hartsfield-Jackson Atlanta International continues to make an impressive on-time performance comeback in 2019.

• New York's LaGuardia no longer reports the highest percentage of canceled flights in the country. The NYC airport now ranks 8th, a significant improvement.

• California wildfires led to a significant increase in flight cancellations for Burbank last year.

• Salt Lake City International and Kahului Airport maintain a consistent reputation for punctuality, celebrating another year of shocking low cancellations.

This ranking shows U.S. airports with the most and least percentage of flights canceled. This updated list is based on newly released data, which now includes all of 2019.


1. Chicago, IL: Chicago Midway International (highest cancellation rate)
2. Burbank, CA: Bob Hope
3. Chicago, IL: Chicago O'Hare International
4. Newark, NJ: Newark Liberty International
5. Buffalo, NY: Buffalo Niagara International
6. Houston, TX: William P Hobby
7. Dallas, TX: Dallas Love Field
8. New York, NY: LaGuardia
9. Grand Rapids, MI: Gerald R. Ford International
10. Norfolk, VA: Norfolk International
11. Dallas/Fort Worth, TX: Dallas/Fort Worth International
12. Washington, DC: Ronald Reagan Washington National
13. Baltimore, MD: Baltimore/Washington International Thurgood Marshall
14. Philadelphia, PA: Philadelphia International
15. Milwaukee, WI: General Mitchell International
16. Providence, RI: Theodore Francis Green State
17. San Francisco, CA: San Francisco International
18. Charleston, SC: Charleston AFB/International
19. St. Louis, MO: St Louis Lambert International
20. Cleveland, OH: Cleveland-Hopkins International
21. Birmingham, AL: Birmingham-Shuttlesworth International
22. Boston, MA: Logan International
23. Memphis, TN: Memphis International
24. Richmond, VA: Richmond International
25. Denver, CO: Denver International
26. Kansas City, MO: Kansas City International
27. Oakland, CA: Metropolitan Oakland International
28. Columbus, OH: John Glenn Columbus International
29. Hartford, CT: Bradley International
30. Oklahoma City, OK: Will Rogers World
31. Indianapolis, IN: Indianapolis International
32. Omaha, NE: Eppley Airfield
33. New Orleans, LA: Louis Armstrong New Orleans International
34. Pittsburgh, PA: Pittsburgh International
35. Jacksonville, FL: Jacksonville International
36. Knoxville, TN: McGhee Tyson
37. Louisville, KY: Louisville Muhammad Ali International
38. San Jose, CA: Norman Y. Mineta San Jose International
39. Cincinnati, OH: Cincinnati/Northern Kentucky International
40. Nashville, TN: Nashville International
41. Orlando, FL: Orlando International
42. Charlotte, NC: Charlotte Douglas International
43. Raleigh/Durham, NC: Raleigh-Durham International
44. Washington, DC: Washington Dulles International
45. New York, NY: John F. Kennedy International
46. San Diego, CA: San Diego International
47. West Palm Beach/Palm Beach, FL: Palm Beach International
48. El Paso, TX: El Paso International
49. Ontario, CA: Ontario International
50. Anchorage, AK: Ted Stevens Anchorage International
51. Reno, NV: Reno/Tahoe International
52. Tucson, AZ: Tucson International
53. San Antonio, TX: San Antonio International
54. Houston, TX: George Bush Intercontinental/Houston
55. Austin, TX: Austin - Bergstrom International
56. Sacramento, CA: Sacramento International
57. Tampa, FL: Tampa International
58. Phoenix, AZ: Phoenix Sky Harbor International
59. Albuquerque, NM: Albuquerque International Sunport
60. Santa Ana, CA: John Wayne Airport-Orange County
61. Las Vegas, NV: McCarran International
62. Fort Lauderdale, FL: Fort Lauderdale-Hollywood International
63. Los Angeles, CA: Los Angeles International
64. Fort Myers, FL: Southwest Florida International
65. Miami, FL: Miami International
66. Seattle, WA: Seattle/Tacoma International
67. Detroit, MI: Detroit Metro Wayne County
68. Minneapolis, MN: Minneapolis-St Paul International
69. Spokane, WA: Spokane International
70. San Juan, PR: Luis Munoz Marin International
71. Portland, OR: Portland International
72. Boise, ID: Boise Air Terminal
73. Atlanta, GA: Hartsfield-Jackson Atlanta International
74. Honolulu, HI: Daniel K Inouye International
75. Salt Lake City, UT: Salt Lake City International
76. Kahului, HI: Kahului Airport

Airline Cancellation Policies

Flight cancellation policies vary by airline and circumstance. When an airline cancels a flight, most will try to rebook passengers on the next available flight. Airlines are not required to reimburse travelers for losses incurred as a result of a canceled flight. These losses may include such as a prepaid, non-refundable:

* Hotel room
* All-inclusive vacation or resort
* A cruise
* A tour or safari
* Concert or entertainment tickets