For over three decades, you, the readers of Business Traveler, have had the opportunity cast your votes for the top providers from the entire spectrum of travel – those who have brought you exceptional products and services that have made your lives on the road easier, more valuable and more profitable. The Best in Business Travel Awards are the product of an independent survey, the voice of the business traveler. Each nominee is chosen by reader votes, and no one from our staff has any part in pre-selecting companies or picking the recipients. All data from the voters is analyzed by an outside research firm to determine the winners. This year, the awards honor travel providers in 46 different categories. In recognition of the continually rising tide of innovation and excellence in the industry – in technology, service levels, and in the sheer volume of travelers – this year’s recipients include the top three vote-getters in each category, both winners and finalists. In addition, in response to the increasing demand among business travelers for truly extraordinary leisure experiences, two new categories have been included: Best Luxury Cruise Line and Best Golf Resort.This more inclusive list pays tribute to the growing number of travel providers who taking the lead in the industry – those who have successfully adapted to the constantly changing demands of their most exacting customers: The readers of  Business Traveler.

AIRLINES
Best in Global Travel 
Best Overall Airline in the World
Winner

Singapore Airlines
Finalists
Delta Air Lines
Emirates

Best Airline in the World for International Travel
Winner

Etihad Airways
Finalists
Singapore Airlines
Delta Air Lines

Best Airline Alliance
Winner
Oneworld

Finalists
SkyTeam
Star Alliance

Airline with Best First Class Service in the World
Winner
Emirates

Finalists
Singapore Airlines
Cathay Pacific Airways

Airline with Best Business Class Service in the World
Winner
Singapore Airlines

Finalists
Qatar Airways
Emirates

Airline with Best Premium Economy Service in the World
Winner
Lufthansa

Finalists
Singapore Airlines
Cathay Pacific Airways

Airline with Best Economy Class Service in the World
Winner
Delta Air Lines

Finalists
Singapore Airlines
Emirates

Best Airline Cuisine in Business Class
Winner
Singapore Airlines

Finalists
Delta Air Lines
United Airlines

Best Overall Inflight Experience in the World
Winner
Singapore Airlines

Finalists
Emirates
Delta Air Lines

Airlines with Best Overall Customer Service
Winner
Delta Air Lines

Finalists
Singapore Airlines
United Airlines

Best Airlines By Region 
Best North American Airline for International Travel
Winner
Air Canada

Finalists
Delta Air Lines
United Airlines

Best Airline for North American Travel
Winner
JetBlue

Finalists
Delta Air Lines
American Airlines

Best Airline in Africa
Winner
South African Airways

Finalists
Ethiopian Airlines
Emirates

Best Airline in Asia
Winner
Cathay Pacific Airways

Finalists
Singapore Airlines
JAL Japan Airlines

Best Airline in the Middle East
Winner
Emirates

Finalists
Qatar Airways
Etihad Airways

Best Airline in South/Latin America
Winner
Avianca

Finalists
LATAM
Aerolineas Argentinas

Best Airline in Western Europe
Winner
British Airways

Finalists
Lufthansa
Swiss International Airlines

Best Airline in Central & Eastern Europe
Winner
Lufthansa

Finalists
LOT Polish Airlines
KLM Royal Dutch Airlines

Best Air Travel Experience
Best North American Airline for Business Class Service
Winner
United Airlines

Finalists
Delta Air Lines
American Airlines

Best North American Airline for Premium Economy Service
Winner
Delta Air Lines

Finalists
American Airlines
United Airlines

Best Business Class to Africa
Winner
South African Airways

Finalists
Emirates
Qatar Airways

Best Business Class to Asia
Winner
Singapore Airlines 

Finalists
Cathay Pacific Airways
Korean Air

Best Business Class to Western Europe
Winner
British Airways

Finalists
Lufthansa
KLM Royal Dutch Airlines

Best Business Class to Central and Eastern Europe
Winner
LOT Polish Airlines

Finalists
Lufthansa
KLM Royal Dutch Airlines

Best Business Class to the Middle East
Winner
Emirates 

Finalists
Qatar Airways
Etihad Airways

Best Business Class to South/Latin America
Winner
LATAM

Finalists
American Airlines
Delta Air Lines

Best Business Class to Australia/New Zealand/South Pacific
Winner
Qantas

Finalists
Air New Zealand
Cathay Pacific Airways

Best North American Airline for Inflight Experience
Winner
JetBlue

Finalists
Delta Air Lines
American Airlines

Best Airline for Transpacific Service
Winner
Cathay Pacific Airways 

Finalists
Singapore Airlines
ANA (All Nippon Airways)

Best Airlines for Transatlantic Service
Winner
Virgin Atlantic

Finalists
British Airways
Lufthansa


HOTELS
Best Hotel Experience

Best Luxury Hotel Brand
Winner
Ritz-Carlton

Finalists
Four Seasons
Mandarin Oriental

Best Boutique Hotel Brand
Winner
Kimpton 

Finalists
Autograph Collection
Leading Hotels of the World

Best Business Hotel Brand in the World
Winner
Marriott Hotels & Resorts

Finalists
Hilton Hotels & Resorts
Hyatt Hotels

Best Hotels By Region 
Best Business Hotel Brand in Asia
Winner
Shangri-La Hotels & Resorts

Finalists
Mandarin Oriental
InterContinental Hotels & Resorts

Best Business Hotel Brand in Europe
Winner
Hilton Hotels & Resorts

Finalists
Marriott Hotels & Resorts
Four Seasons

Best Business Hotel Brand in the Middle East
Winner
Jumeirah Hotels

Finalists
Marriott Hotels & Resorts
Hilton Hotels & Resorts

Best Business Hotel Brand in North America
Winner
Marriott Hotels & Resorts

Finalists
Hilton Hotels & Resorts
Hyatt Hotels

Best Business Hotel Brand in South/Latin America
Winner
Marriott Hotels & Resorts
Finalists
Hilton Hotels & Resorts
Four Seasons

LOYALTY
Best Frequent Flyer Program
Winner
Delta Air Lines – SkyMiles

Finalists
United Airlines – MileagePlus
American Airlines – AAdvantage

Best Hotel Loyalty Program
Winner
Marriott Bonvoy

Finalists
Hilton Honors
World of Hyatt

AIRPORTS
Best Connections on the Ground

Best Airport in the World
Winner
Singapore Changi (SIN)

Finalists
Hong Kong, Chek Lap Kok (HKG)
Amsterdam Schiphol (AMS)

Airport with Best Duty-Free Shopping
Winner
Seoul Incheon International (ICN)

Finalists
Dubai International (DXB)
Singapore Changi (SIN)

GROUND
Best Car Rental Company in North America
Winner
National

Finalists
Hertz
Avis

Best Car Rental Company in the World
Winner
Hertz

Finalists
Sixt
Enterprise

LEISURE
Best Leisure Experiences

Best Luxury Cruise Line
Winner
Silversea Cruises

Finalists
Celebrity Cruises
Royal Caribbean International

Best Golf Resort
Winner
Pebble Beach Golf Links (US)

Finalists
Bandon Dunes / Trails Resort (US)
Trump National Doral Miami (US)